Privacy Policy

What we collect

We may collect contact details, company information, equipment details, form submissions, login activity, and operational service records when you request a quote, contact us, apply for a territory, or use the platform.

• Business contact information such as name, company, phone number, and email address
• Operational details such as locations, pallet jack counts, battery readings, and service notes
• Technical data such as browser type, device details, IP address, and consent selections

How we use information

We use collected information to respond to requests, deliver recurring battery service, operate the reporting platform, support customers, improve site performance, and protect the security of the service.

• Schedule and document preventive battery service
• Provide dashboards, customer reporting, and account administration
• Measure site performance and user experience when consented where required

Regional privacy rights

Depending on where you are located, you may have rights to access, correct, delete, export, or restrict certain uses of your personal information, and to withdraw consent where processing depends on consent.

• European Economic Area and United Kingdom visitors may have GDPR-style rights
• California residents may have rights described in our California Privacy Notice
• Visitors in Brazil or South Africa may have rights under LGPD or POPIA, subject to applicability

Service providers and platform tools

We may rely on carefully selected service providers for hosting, analytics, application infrastructure, communications, payments, and customer support. Those providers may process data on our behalf under their own contractual and legal obligations.

• Hosting and infrastructure providers
• Email and communications providers
• Analytics or advertising platforms only when enabled and consented where required

Retention and security

We retain information for as long as reasonably necessary to deliver service, maintain account history, satisfy business records needs, and meet legal obligations. We apply access controls, authentication, and operational safeguards, but no internet transmission or storage system is guaranteed to be perfectly secure.

Questions and requests

To ask a privacy question or request access, correction, deletion, or another data-rights action, use the contact page and identify the request clearly so it can be routed appropriately.